DPA Complaints Procedure

It is the right of any Individual to report any concern or complaint about the handling of personal data by the University. Any such complaint should initially be directed to the University's Data Protection Officer.

The personal information that you supply to the University with your complaint will be entered into a filing system and will only be accessed by authorised persons of the University of Glasgow or its agents. The information will be retained by the University and will only be used for the purpose of (a) processing your complaint, and (b) for statistical and audit purposes. By supplying such personal information you consent to the University storing the information for the stated purpose. The personal information is processed by the University in accordance with the provisions of the Data Protection Act 1998.

• University Data Protection Officer
  
  Data Protection Officer
  Data Protection & Freedom of Information Office
  Main Building
  University of Glasgow
  Glasgow
  G12 8QQ
  
  tel: 0141 330 3111
  e-mail: data.protection@gla.ac.uk

• University Secretary of Court
  
  If your complaint concerning the handling of personal data by the University has not been resolved in conjunction with the University's Data Protection Officer then the complaint should be in writing to:

  The Secretary of Court
  Court Office
  Main Building
  University of Glasgow
  Glasgow
  G12 8QQ

• UK Information Commissioner
  
  It is the right of any Individual to appeal direct to the UK Information Commissioner, as the regulator of the Data Protection Act, about any aspect of the handling of personal data by the University. The contact details are:

  UK Information Commissioner's Office - Scotland
  28 Thistle Street
  Edinburgh
  EH2 1EN
  
  tel: 0131 225 6341
  email: scotland@ico.gsi.gov.uk